My Business Hours & Boundaries
I operate my business Tuesday through Friday, from 10:00 AM – 5:00 PM (Phone Hours) - Behind the chair hours listed on booking website.
These are my designated working hours for responding to messages and client inquiries. However, please understand that much of this time I am behind the chair, giving my clients my full and undivided attention.
I also want to clarify that I have two separate phones; one for work and one for personal use.
If you see me post on social media but haven’t received a response to your message, it’s either because I have not yet seen it or because I am outside of my working hours.
My time off is my own, and I am not obligated to constantly be working when I am off the clock.
Please also keep in mind:- I manage hundreds of clients while running my business entirely on my own. I ask for patience and grace as I navigate the many moving parts of this.
Most questions clients reach out with can often be answered with a little problem solving or by checking the resources I provide (confirmation emails, booking links, pricing menus, etc.).I value clear communication, but I also value balance. I am a human being with a personal life, and I do not work 24/7.
My Boundaries:
Response Time – Messages will be answered during business hours, but not always immediately. Please allow up to 48 hours for a response.
Social Media – A post does not equal availability. My presence online does not mean I am actively working.
Respect for Time Off – Weekends and evenings are reserved for my personal life. I will not respond to business inquiries outside of business hours.
Scheduling & Information – All appointment bookings and most information can be found through my booking system. Please use that first before reaching out.
I deeply appreciate the trust and support of my clients, and I ask for understanding in return. By respecting these boundaries, you allow me to continue providing the highest level of care and attention when you’re in my chair.